Frequently Asked Questions
Everything you need to know about securing and styling your home.
What is the typical shipping timeframe for home decor items?
Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 5-7 business days for delivery.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey directly from our carrier's website.
What is your return policy for furniture and accessories?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made or oversized furniture may be subject to a restocking fee.
Are your products covered by a warranty?
Yes, all Access Denied home products come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger home purchases.
Do you offer international shipping?
Currently, we ship to the continental United States and Canada. We are working on expanding our logistics to support more international destinations soon.