Returns & Exchanges
At Access Denied, we want your home to feel perfect, which is why we offer a 30-day return window for all unused furniture and decor items in their original packaging. Our goal is to ensure your space reflects your unique style without the stress of a complicated return process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original boxes with all protective padding and include the printed return authorization slip inside.
Ship It Back
Affix the prepaid shipping label provided via email and drop your package off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing